Returns Are Easy
Pack
Return initiated within 30 calendar days from the date you received it. The item
should be in original packaging, unused and in the same condition that you received it.
No need for RMA# or any special directions just close in the return package a short
note stating your order number, the item number(s) you are returning, and the reason for return.
Ship
Address for Return:
DK Hardware Returns
“Your Order Number”
208 NW 6th Ave
Hallandale Beach, FL 33009
Get your Refund
We will process your refund exactly the way we received your payment within 3 business days after receiving your return.
We are happy to help.
Not 100% satisfied with your item? We accept returns up to 30 days.
Contact us with your order number, the item number(s) you are returning, and reason for return. We will contact you within 1 business day.
Special considerations
- Products that are labeled with a security seal must have the seal intact and not tampered with.
- Products must be in the original manufacturers packaging and shipped securely.
- Products must be complete with any standard certification labels (UL listing, capacity, brand name, UPC code) originally placed and not tampered with.
- Products must be free from damage of any type, including, but not limited to dents, scratches, cracks, abuse, defacement or indication of removed screws/fasteners or seals.
- Product serial number, or any similar identification numbers, must match the serial number on the package or invoice (DK Hardware Supply maintains serial number tracking).