To open a white soap dispenser for refilling, follow these steps: Locate the pump head: This is the part you press down to dispense soap. Hold the base: Use one hand to hold the base of the dispenser firmly. Twist the pump head: With your other hand, twist the pump head counterclockwise (to the left) until it comes loose. Remove the pump head: Lift the pump head off the dispenser. Refill: Pour soap into the opening where the pump head was attached. Reattach the pump head: Place the pump head back onto the dispenser and twist it clockwise (to the right) until it is securely in place.