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About Total Security Solutions (TSS)

When a bank, federal building, or school needs a bulletproof barrier built to spec, Total Security Solutions is one of a handful of companies in the country that can handle the entire job from drawing to installation. The Michigan-based manufacturer has been doing it since 2004, with more than 30,000 ballistic systems delivered.

TSS doesn't outsource. Project consulting, design, engineering, fabrication, and installation are all run by TSS staff out of company-owned facilities in Fowlerville, Michigan, plus offices in California, Nevada, Texas, and Delaware. Total manufacturing capacity exceeds 100,000 square feet, which is why TSS routinely beats competitors on lead times.

The catalog covers ballistic glass in five formulations (acrylic, polycarbonate, glass-clad polycarbonate, insulated, and the K-12-specific SchoolDefender), bulletproof doors and transaction windows, fiberglass walls, framing systems, and the full transaction line: currency trays, package passers, drawers, and Talk-Thrus. Every product is third-party tested to UL 752.

Shop Top Categories By Total Security Solutions (TSS) 

  • Service Windows and Doors - The transaction window line is what most contractors order through DK Hardware. Acrylic speak-thru windows (TW3636L1AST, TWA2436L1AST, TWA3648L1AST) cover retail and reception. Stainless steel variants suit healthcare and food service. Horizontal sliding windows like the HSTW3636L1-L-SS are used where the operator needs to physically pass items through. All ship UL 752 Level 1 bullet-resistant in clear anodized, dark bronze anodized, or primed/stainless finishes. Stock sizes run 24"×36" through 36"×48"; custom sizes ship through DK's quote process.
  • Deal Trays and Shelves - Flush-mounted recessed currency trays for passing cash, cards, IDs, and small documents through the barrier under a transaction window. An optional bullet-trap shell adds protection at the tray opening for Level 2 and Level 3 specifications, where the tray would otherwise be the weak point.
  • Package Receivers - For parcels, supply boxes, and larger envelopes that won't fit a deal tray. TSS builds these in steel and transparent bullet-resistant configurations, with an interlocking-door mechanism that prevents both sides from opening at once. Used in pharmacies, mailrooms, utility offices, and government facilities.
  • Speak-Thrus and Talk-Thru Communicators - The MK1 is Level 3 for high-spec installations; the MK2 is Level 1 for standard transaction windows. Both are stainless steel, transmit voice naturally without amplification, and require no power. Either model fits TSS transaction window cutout patterns.

Who Uses Total Security Solutions (TSS) Products?

Banks and credit unions are the largest segment, typically ordering Level 1 acrylic windows with currency trays and an MK2 Talk-Thru - close to a default spec for new branches. Government offices follow: DMV counters, permit desks, courthouse intake, and federal reception, often Level 2 or Level 3, often multi-window installations.

Schools have grown since the SchoolDefender line launched, mostly for vestibule entry and front-office reception. Healthcare and pharmacies share a similar concern: the barrier needs to be present without making the entrance feel hostile, so Level 1 acrylic is the usual answer.

Retail buyers - convenience stores, pawn shops, check-cashing counters — tend to spec higher because cash exposure is real and staff is small. Security booths and guard stations are usually the most complete builds, combining a window, Talk-Thru, currency tray, and package passer in one specification.

Contractors and security installers place most of the project-scale orders through DK Hardware: new construction, tenant improvements, and security retrofits, usually involving custom configurations and the quote process rather than direct purchase.

Why Buy Total Security Solutions (TSS) from DK Hardware?

DK Hardware is an authorized seller of Total Security Solutions. Every order ships genuine, with manufacturer warranty intact and full documentation for project submittals. DK supports that with custom quote forms, a 24/7 team that knows the TSS catalog, volume discounts on project-scale orders, and Net Terms for qualified contractor accounts.

Stock transaction windows ship direct, with bulk pricing on multi-unit orders and shipping across the US and Canada.

Browse the full Total Security Solutions collection at DK Hardware.