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Q&A

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DK Hardware 2026-07-15 – 00:55:01
Technical Team
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The H2O INNOVATIONS DA-HK101 Aqua Step Replacement Hand Knob is designed to be a tool-free component for your step system. It installs by threading onto a mounting bolt on the step frame. It does not stay underwater via magnets or suction; rather, it is manually tightened by hand to secure the step assembly to the mounting bracket. Ensure it is firmly tightened by hand as part of your regular maintenance routine.

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DK Hardware 2026-07-14 – 23:38:57
Technical Team
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Please contact us directly for better assistance and provide your order number at 8775098040.

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DK Hardware 2026-07-14 – 23:13:09
Technical Team
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The GE 93121491 LED Dusk to Dawn bulb is not rated for wet locations. While it is designed for outdoor use, it carries a **damp rating**. This means it should be used in protected outdoor areas where it is not directly exposed to rain, snow, or water spray, such as under a porch or within a covered fixture. It should not be installed in open fixtures where it would be directly exposed to the elements.

can this screen door go on a one-sided French door

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DK Hardware 2026-07-14 – 21:36:07
Technical Team
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As long as the measurements and the item requirements match the application you're working with, it should work fine, however it would be best to check it with your professional installer or contractor to give better insights for accurate results.

Can this be used with any brand of mortise lock? I have a premiere lock. Will it work with this brand?

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DK Hardware 2026-07-14 – 20:48:43
Technical Team
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As long as the measurements and the item requirements match the application you're working with, it should work fine, however it would be best to check it with your professional installer or contractor to give better insights for accurate results.

Will this work on an Aqua Splash reel?

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DK Hardware 2026-07-14 – 19:45:29
Technical Team
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The FeherGuard FG-BEA005 bearing is a proprietary part specifically designed for FeherGuard solar cover reel systems (such as the FG1B, FG7B, and BL-IGEW models) and is not universal. It is highly unlikely to be compatible with an Aqua Splash reel, as pool reel components are generally manufacturer-specific. We recommend checking the documentation for your Aqua Splash reel or measuring your existing part to ensure a correct fit.

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DK Hardware 2026-07-14 – 16:13:40
Technical Team
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As long as the measurements and the item requirements match the application you're working with, it should work fine, however it would be best to check it with your professional installer or contractor to give better insights for accurate results.

Can you use this product inside.

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DK Hardware 2026-07-14 – 15:10:32
Technical Team
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The Amdro product you mentioned is specifically labeled for **outdoor perimeter use**. It is not intended for indoor application. Using outdoor-specific pest control products inside can pose health risks. For indoor roach control, you should always use products clearly labeled for "indoor" or "household" use.

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DK Hardware 2026-07-14 – 03:13:49
Technical Team
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As long as the measurements and the item requirements match the application you're working with, it should work fine, however it would be best to check it with your professional installer or contractor to give better insights for accurate results.

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DK Hardware 2026-07-14 – 02:05:11
Technical Team
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Hi, Yes we do.

Do you ship to Calgary Alberta canada

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DK Hardware 2026-07-13 – 21:11:47
Technical Team
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Unfortunately, we cannot ship it there. Sorry.

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DK Hardware 2026-07-13 – 19:23:46
Technical Team
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The FHC WP625C is a universal-style pile weatherstrip and is not a specific OEM part for Tubelite doors. However, it may work if your door's channel matches its dimensions. To ensure compatibility, measure your current weatherstrip: * **Backing Width:** Must be 0.125" (1/8"). * **Pile Height:** Must match the 0.625" (5/8") height. If these dimensions align with your current installation, it should serve as a functional replacement.

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DK Hardware 2026-07-13 – 14:21:52
Technical Team
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Install the hook by positioning the mounting plate on the desired surface, marking the screw holes, drilling pilot holes if needed, and securing it with the included mounting screws. Once mounted, the hook folds out for use and retracts flush against the base when not in use.

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DK Hardware 2026-07-13 – 14:10:49
Technical Team
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The post mounting hardware is not included. The mailbox is designed to mount to a standard mailbox post or mounting plate, which must be purchased separately.

I need post mounted, double door mailbox, but not oversized model. What are the dimensions of this model?

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DK Hardware 2026-07-13 – 14:09:45
Technical Team
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This mailbox measures 20.4 inches long, 8.7 inches wide, and 10.9 inches high. It is a standard-size, post-mounted mailbox with front and rear access doors, not an oversized model.

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DK Hardware 2026-07-13 – 13:24:34
Technical Team
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Please contact our Sales department by calling 877-509-8040 ext. 1 or emailing sales@dkhardware.com to confirm availability

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DK Hardware 2026-07-13 – 13:19:56
Technical Team
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Please contact our Sales department by calling 877-509-8040 ext. 1 or emailing sales@dkhardware.com to confirm availability

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DK Hardware 2026-07-13 – 13:09:11
Technical Team
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Please contact our Sales department by calling 877-509-8040 ext. 1 or emailing sales@dkhardware.com to confirm availability

Is this item suitable for r410a refrigerant?

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DK Hardware 2026-07-13 – 13:06:25
Technical Team
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Yes. This coil is suitable for use with R-410A refrigerant and is designed to meet the pressure requirements of modern R-410A HVAC systems.

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DK Hardware 2026-07-13 – 12:27:11
Technical Team
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Yes. This fruit preserver is primarily citric acid based and is formulated to help prevent fresh fruits from browning during preparation and storage.